Mela bet Terms & Conditions — Know Before You Play

1. General Terms

These Terms & Conditions constitute a legal agreement between mela bet platform (https://melabet.app) and its users. By registering or using the platform, you are deemed to have automatically accepted all of these terms.

Mela bet reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We encourage you to check this page regularly.

Mela bet is an online gaming and betting platform for entertainment purposes. By using our services, you confirm that you are participating in gaming activities voluntarily, knowingly, and at your own responsibility.

2. Account Registration

To open an account on mela bet, the following conditions must be met:

• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and the balances may be forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date. Accounts registered with false information may be terminated at any time.
• You are solely responsible for keeping your login credentials (username and password) confidential. You must not allow any third party to access your account.
• To update your account details, you'll need to contact our support team and complete the identity verification process.
• Operating multiple accounts using the same device, IP address, or payment method is strictly prohibited.

KYC Verification Process

Mela bet may verify your identity at any time to ensure security. This process may require a copy of your national ID, passport, or driving license. If KYC is not completed within the specified timeframe, your withdrawals will be placed on hold.

3. Age Verification & Eligibility

Users must be at least 18 years old to register an account and participate in any gaming activity on mela bet. Anyone under the age of 18 is strictly prohibited from using this platform.

• By registering, you confirm that you are 18 years of age or older.
• If there is any doubt about a user's age, mela bet may request proof of age at any time.
• If there is evidence that a minor has opened an account, it will be immediately closed and all associated transactions will be voided.
• A note for parents — please ensure your children cannot access this platform.

4. Payment Policy — Deposits & Withdrawals

Mela bet supports payments via Bangladesh's popular mobile banking services bKash, Nagad, and Rocket. All transactions are completed in Bangladeshi Taka (BDT).

Deposit

• Minimum deposit amount: ৳500.
• Deposits are usually credited to your account instantly. If there's a delay due to a technical issue, please contact support.
• Deposits must be made from your own mobile banking account. Deposits from third-party accounts are not permitted.
• No additional fees on deposits.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests typically take up to 24 hours to process.
• KYC verification must be completed before making a withdrawal.
• Withdrawals will only be processed to the same mobile banking number used to make the deposit.
• Withdrawals from bonus balance are only available once the applicable wagering requirements have been met.

5. Bonus & Promotion Terms

Mela bet offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, and compliance with those terms is mandatory.

Welcome Bonus

New members receive a 100% bonus on their first deposit. To withdraw this bonus, you must complete wagering of 30 times the total bonus amount.

General Bonus Rules

• Each bonus can only be claimed once. Attempting to claim it more than once may result in account suspension.
• If the wagering requirement is not completed within the specified time after claiming a bonus, the bonus will be forfeited.
• Some games are not eligible for bonus wagering — these are listed on the promotions page.
• Bonus balance and real balance are tracked separately. You may withdraw from your real balance before using your bonus balance.
• Only one account per household or shared device is eligible to claim a bonus.
• Mela bet reserves the right to modify, suspend, or cancel any bonus offer at any time.

6. Betting Rules

Follow the rules below to enjoy Sports Betting, casino games, and live games on mela bet:

• Once a bet is confirmed, it cannot be changed or cancelled, unless the cash-out option is active.
• If a bet is incorrectly accepted due to a technical error, mela bet reserves the right to cancel it.
• In Sports Betting, match results are determined based on the official announcement by the relevant governing authority.
• Any bet linked to match fixing or other illegal activity will be considered void.
• If odds are found to contain an error, mela bet reserves the right to correct them and to void or reassess any affected bets.
• Maximum betting limits are set individually for each event and game.

Live Betting

Odds in Live Betting change in real time. The odds at the moment a bet is confirmed are final. If odds change due to network latency, mela bet reserves the right to review the bet.

7. Prohibited Activities

The following activities are strictly prohibited on mela bet. Involvement in any of them will result in immediate account closure and possible forfeiture of your balance:

• Opening or operating multiple accounts.
• Bonus abuse — exploiting system vulnerabilities to obtain excess bonuses.
• Fraudulent or deceptive transactions.
• Attempting to damage or compromise the system through hacking, malware, or any other technical means.
• Using the platform for money laundering purposes.
• Deceiving or threatening other users.
• Placing bets using automated bots or software.

8. Privacy Policy

Protecting your personal data is a priority at mela bet. Information collected during registration is used solely for account management, KYC verification, and service improvement.

• Your information is never sold or shared with third parties.
• All data is protected with 256-bit SSL encryption.
• Payment details are not stored on our servers — they are processed exclusively through the payment gateway.

For more details, please visit our Privacy Policy Visit the page.

9. Responsible Gaming

Mela bet believes gaming should be about fun, not addiction. The following features are always active for our users:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for your gaming sessions in advance.
• Self-Exclusion: You can temporarily self-suspend your account for a set period if needed.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

For more details, visit our Responsible Gaming Visit the page. If you're experiencing any issues, contact support today.

10. Account Closure & Suspension

Mela bet may temporarily suspend or permanently close your account under the following circumstances:

• If evidence of a terms violation is found.
• If fraud or money laundering is suspected.
• If KYC verification has not been completed.
• If evidence of an underage user is found.
• Accounts that have been inactive for an extended period.

You may also request account closure at any time by contacting our support team. Before the account is closed, you will be given the opportunity to withdraw your verified balance, provided no terms have been violated.

11. Terms Amendment Policy

Mela bet reserves the right to update these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or platform notification.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page from time to time.

12. Contact & Support

If you have any questions about our terms or run into an issue, our 24/7 support team is always ready to help.

• Email: support@melabet.app
• Help Center: Visit the Help Center page
• FAQ: Visit our FAQ page