From opening an account to withdrawing your winnings — mela bet's Help Center covers it all. Our support team is available around the clock to assist you.
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Select the category you need help with.
Registration, Login & Verification
BKash, Nagad, Rocket
Withdrawal Rules
Odds, Bets & Live
Offers & Promotions
Password & Privacy
Creating a new account on mela bet is quick and easy. Just follow the steps below.
Click the "Register" button in the top menu, or go directly to the /register page.
Enter your active Bangladeshi mobile number. An OTP will be sent to this number.
Verify your number using the 6-digit code sent to you by SMS. The code must be used within 5 minutes.
Create a strong password of at least 8 characters — mix uppercase letters and numbers.
Enter your name, date of birth, and address. Providing incorrect information may cause issues when withdrawing.
If everything checks out, your account is active. Make a deposit and start betting.
Each person may only register one account on mela bet. Creating multiple accounts may result in all of them being permanently suspended.
Mela bet supports deposits via Bangladesh's most popular mobile banking methods.
After logging in, click the "Deposit" button and select bKash.
You can deposit a minimum of ৳500 and a maximum of ৳50,000 per transaction.
Send Money to the mela bet bKash number shown and save your transaction ID.
Paste the transaction ID into the form. Funds will be credited to your wallet within 5–15 minutes.
| Payment Methods | Minimum | Maximum | Processing Time | Fee |
|---|---|---|---|---|
| BKash | ৳500 | ৳50,000 | 5–15 minutes | Free |
| Nagad | ৳500 | ৳50,000 | 5–15 minutes | Free |
| Rocket | ৳500 | ৳30,000 | 10–20 minutes | Free |
Withdrawals on mela bet are simple and fast. Funds typically arrive within 15–30 minutes.
Go to the Wallet menu and select the "Withdraw" option.
Select bKash, Nagad, or Rocket, then enter the amount. Minimum ৳500.
Once you submit your request, our team will verify it and process your payment.
To make a withdrawal, your account's KYC verification must be complete. You can verify easily by uploading a photo of your National ID or passport.
Mela bet is one of Bangladesh's most trusted online betting platforms, offering markets on cricket, football, kabaddi, tennis, and many more sports from around the world. Our Help Center is designed to get you quick answers whenever you need them — whether you're a first-time user or a seasoned bettor, everything you need is right here.
Mela bet follows a KYC (Know Your Customer) process to keep your financial transactions secure. It's not just about protecting your funds — it also confirms that the account genuinely belongs to you. Withdrawals are not available on unverified accounts, so it's best to complete verification right after registration.
You'll need the following for verification:
Verification is usually completed within 24 hours. During peak periods, it may take a little longer.
There are a few key rules to know before placing bets on mela bet. Every bet has a specific odds value, and once a bet is confirmed, your odds are locked in even if they change afterwards. You can cancel a bet any time before the match starts. However, bets placed during live betting cannot be cancelled.
Mela bet regularly offers welcome bonuses for new users and reload & cashback promotions for existing ones. Bonus funds cannot be withdrawn directly — they must first be used to place a specified amount of bets, known as the "wagering requirement".
For example, if you receive a ৳1,000 bonus and the wagering requirement is 5x, you'll need to place a total of ৳5,000 in bets before the bonus becomes withdrawable. Full terms for each offer are listed on the promotions page.
Click the "Forgot Password" button on the login page. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes less than 2 minutes.
If your registered mobile number is no longer active, please contact our support team. Once your identity is verified, your account will be recovered.
Mela bet believes betting should be a form of entertainment, not a source of addiction. That's why we give users the tools to set their own limits. In your account settings, you can set daily, weekly, or monthly betting limits — and temporarily suspend your account if needed.
Mela bet is strictly for users aged 18 and above. If you ever feel like you're losing control of your betting, contact support immediately.
For any issue, reach us through any of the channels below.
Email us with details of your issue. You'll get a response within 6 hours.
Live Chat is the fastest way to get immediate help. Average response time is 2 minutes.
For urgent issues, speak directly with one of our support representatives.